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1st July 2025

WEEKLY FRAUD UPDATE FROM WEST MERCIA POLICE - ECONOMIC CRIME UNIT - 01/07/2025"
Don’t let Criminals ruin your holiday

Fraudsters can operate all around the world. So, it’s important to keep your card and card details safe when travelling. International card fraud losses for 2023 were £134.5 million.

BEFORE YOU GO OVERSEAS:

Only take the cards you intend to use, and leave the others in a secure place at home
Make sure your card company has your up-to-date contact details.
Ensure you have your card company’s 24-hour telephone number with you in case you need to contact them.
If you are registered with a Card Protection Agency, take that contact number and policy number with you.

WHEN YOU ARE OVERSEAS:

Don’t let your card out of sight, especially at restaurants and bars.
Don’t give your PIN to anyone, even if they claim to be the police or your card company.
Shield your PIN when typing it in, and never give your PIN to anyone, even if they claim to be from the Police or Card company
Check which currency you are being asked to pay in.
Paying with your Credit Card gives greater protection on any payments made over £100 and less than £30,000
Check your bank transactions when you can to see if there’s anything unfamiliar.
Look after all your other belongings like passports, wallets, purses, travel, and ticket information.

WHEN YOU GET BACK:

Check your bank and card statements for any unfamiliar transactions. If you do spot any, report them to your bank immediately.
Fraudulent transactions can be reported to the Fraud Prevention Department of most major UK banks using the short phone number - 159
Please feel free to share these messages with any vulnerable friends, relatives, or neighbours, especially anyone of pensionable age.

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If you’ve fallen for fraud

Report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk

Scam Text messages can be forwarded to 7726 to help phone providers take prompt action and block numbers that generate spam on their networks.

You can also report fraudulent mobile calls by texting 7726 with the word “Call” followed by the fraudster’s phone number.

Forward Fake Emails received to report@phishing.gov.uk

If you think your bank account or personal banking details have been used fraudulently, then use the short phone number - 159 - to contact the Fraud Prevention Department of most major UK banks.

24th June 2025

A MESSAGE FROM THE SAFER NEIGHBOURHOOD TEAM:

No sooner than the NHS announces that patients with obesity problems will be able to access the weight loss injections as a free service from the family doctor, the criminal seizes another opportunity to defraud unsuspecting victims with celebrity endorsements for similar products.
The current endorsements for such products are sent by emails and texts and give the impression they are endorsed by certain stars of Dragon Dens, amongst others. Previous endorsements have promoted investments opportunities, household products, and fake competitions, all bearing images of genuine celebrities but posted without their knowledge.
How to protect yourself?
Check that the account or profile for the “Celebrity” is genuine, or that this is a genuine Brand account
If the advert asks for payments of personal information, check it is genuine before parting with these details
If the character endorsing the product offers a video promotion, then check for anything out of character. Also look for jerky face movements or if their speech sounds strange.
Would a genuine Celebrity ask for money?
Another recent scam featuring various celebrities offers a private meeting backstage after their show. Not surprisingly a payment is asked for the privilege with the payment often requested by Gift Cards or Bitcoins, so untraceable and not retrievable.
Any suspicious website can be reported to National Cyber Security Centre via https://ncsc.gov.uk
FAKE GARDENER
There have been reports of gardening services being offered locally via a Facebook page. The person asks for a deposit when a booking is taken to carry out a gardening job, but the “Gardener” never turns up and potentially, the deposit paid is lost.
As with any tradesperson, no payment should be made until the person is on a site and the work completed as described and agreed. It is always advisable to ask for a written quotation on headed notepaper for larger jobs.
Please feel free to share these messages with any vulnerable friends, relatives, or neighbours, especially anyone of pensionable age.
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If you’ve fallen for fraud
Report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk
Scam Text messages can be forwarded to 7726 to help phone providers take prompt action and block numbers that generate spam on their networks.
You can also report fraudulent mobile calls by texting 7726 with the word “Call” followed by the fraudster’s phone number.
Forward Fake Emails received to report@phishing.gov.uk
If you think your bank account or personal banking details have been used fraudulently, then use the short phone number - 159 - to contact the Fraud Prevention Department of most major UK banks.

23rd June 2025

As well as being private spaces for chatting and sharing, messaging apps are widely used as social media platforms in their own right. But unlike Facebook, Instagram, X and LinkedIn, communications are completely ‘closed’ between senders and recipients, so they can be used to chat or share confidentially with individuals or groups. There are, however, risks to using any messaging app.
To ensure you are using messaging apps - such as Whatsapp - safely, read Get Safe Online's latest expert advice found on their website in the link below, or in the attached leaflet.

https://www.getsafeonline.org/messagingapps/

https://members.neighbourhoodmatters.co.uk/AlertMessage/Attachment/0AEB6...

17th June 2025

The Government recently announced the reinstatement of Winter Fuel Payments to eligible pensioners with an income lower than £35,000.

So once again the criminals have seen an opportunity to defraud unsuspecting victims by sending texts and emails claiming to be from the Department of Work and Pensions – DWP.

The first clue that these are a Scam is the fact they refer to an “Energy Allowance” in the heading, as opposed to Winter Fuel Payments.

Secondly, they infer that you will have to apply by clicking the link in the message with a very short application period, so using the usual tactic of creating a sense of urgency for potential victims to sign up.

DWP will never ask you to apply for the Winter Fuel Payment, all eligible pensioners will be paid automatically by DWP and there is no need to provide any details or complete any application forms.

Please feel free to share these messages with any vulnerable friends, relatives or neighbours, especially anyone of pensionable age.